First Chapter:
You are Gordon Dufresne.
You hold the rank of ensign in Starfleet and currently live in a remote Federation outpost on the 12th planet of the Hetlek star system.You have a rather boring job in the plasma conversion facility of Hetlek Station Alpha near the south pole.
Starfleet has created this facility and the other one on the planet - Hetlek Station Beta in the tropic part of the planet - nearly 100 years ago in order to constantly monitor the unique subscace singularities that are located near the Hetlek System and, more inofficially, to show presence near the Klingon Neutral Zone.
Following the truce of Camp Khitomer the two facilities have been mostly demilitialized, but they still have very good defence capabilities consisting of powerful shields and a network of orbital phaser turrets.
When you wake up, you think it will be a normal day for Gordon Dufresne, but you're wrong ... At the end of this day, nothing will be as before...
Second Chapter:
The 2nd chapter is set 5 weeks before the events of the 1st.You take control of Illia Ericcson, an agent of an organization whose name is only known to a very small circle.
You are currently en route to an informant of yours who claims to possess information about a big time crime operation on Minas 5, a small planet in the Fraia sector.